What types of payment do you accept?
We accept all major credit cards and Paypal as well as direct debit for German accounts. Payment with komoot is always 100% secure. We encrypt your data with an SSL connection, and we never save credit card details.
How long are my purchased regions valid? Are there any recurring costs?
Your region purchase is valid for forever. All region options include Voice Navigation, Offline Maps, and free unlimited map updates. And there are no recurring costs. Ever.
What happens when I try to use my unlocked regions on a new phone?
New phone? No problem. Every region you unlock is valid for forever, and on all compatible devices that you own. To use your unlocked Single Region, Region Bundle, or Complete Package on your phone, simply download the app to your device and log-in using the account details you used when unlocking the region(s).
Why are your prices in Euros?
At this time we can only accept Euros. Please note that we’re currently working hard to ensure we can accept most currencies in the future.